LAKEWOOD, Wash. - At first she couldn’t get the furniture she paid for, but now, thanks to a call to the Problem Solvers, she has a living room full of new furniture and even more.KOMO 4 News was there as a local military wife got a welcome home surprise for her soldier husband who’s on leave from Iraq. It’s the perfect surprise for his aching back.
Friday was delivery day at Alycia Anderson’s home. A big mattress and box spring arrived. And the best part — it was free. Anderson greeted the delivery with a huge smile.
But just two weeks ago, she wasn’t smiling. New living room furniture she had ordered from Home USA Warehouse to surprise her husband never arrived. When she asked for a refund, the company wrote her a check, but that check bounced.
Anderson called the KOMO 4 Problem Solvers. The company wrote her a new check, which cleared the same day. Home USA Warehouse insisted it was an honest mistake.
But Anderson had had enough. She took her business across the street to Mor Furniture, and her new living room furniture got delivered the next day. But that’s not all she got.
Mor Furniture, who advertises on KOMO 4, wanted to do something nice for Anderson, so the company contacted the Problem Solvers and offered to buy her and her husband a new bed. The company knew Alycia was getting the furniture to surprise her husband Stephen who’s on leave from Stryker duty.
“I definitely thank them for that,” said Stephen. “It’s going to be much better on my back, I’ll tell you that.”
How great is this?!? The first furniture store should be ashamed of themselves - and are getting a ton of really bad publicity for their lack of action. Meanwhile, the other furniture store is coming across like a prince for their generosity and giving spirit. HOOAH for them!!!!